OTPPilot currently uses this website to present its services and receive business enquiries. Live messaging and account services may be governed by additional agreements.
Policy overview
This Privacy Policy describes how OTPPilot may handle personal and business information when you visit our website, contact our team or request information about SMS OTP, RCS Messaging, WhatsApp OTP/API or API integration.
By using the website or submitting an enquiry, you acknowledge the practices described in this policy.
Information we may collect
Information you provide through the Contact Sales form may include:
- Your full name.
- Your company or organisation name.
- Your business email address.
- Your telephone number.
- Your selected OTPPilot service.
- Your estimated monthly message volume.
- Countries, use cases and integration requirements included in your message.
Basic technical information, such as browser type, device type, IP address or server request logs, may also be processed by our hosting infrastructure for operation and security.
How information may be used
Information may be used for the following purposes:
- Responding to enquiries and service requests.
- Discussing technical, messaging or API requirements.
- Providing requested commercial or onboarding information.
- Communicating about an existing business relationship.
- Maintaining website and service security.
- Preventing fraudulent or abusive activity.
- Meeting applicable legal and regulatory obligations.
Information sharing
Information may be shared with authorised employees, contractors or service providers where reasonably necessary to respond to an enquiry, operate the website or provide a requested service.
Messaging services may involve telecom operators, WhatsApp, RCS providers, hosting providers or other technical partners. Their own privacy policies and terms may apply when those services are used.
Information may also be disclosed when required by law, legal process or a valid request from an authorised government authority.
Data security
Reasonable administrative and technical safeguards may be used to protect submitted information against unauthorised access, alteration, disclosure or loss.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure. You should not submit passwords, API keys, authentication codes or other sensitive credentials through the general Contact Sales form.
Data retention
Information may be retained for as long as reasonably necessary to respond to your enquiry, provide requested services, maintain business records, resolve disputes or comply with legal obligations.
Retention periods may differ depending on the nature of the information and the applicable business or legal requirement.
Your choices
Subject to applicable law, you may contact OTPPilot to request:
- Access to information you previously submitted.
- Correction of inaccurate information.
- Deletion of information that is no longer required.
- Withdrawal from optional business communications.
We may need to verify your identity before responding to certain requests.
Third-party services
The website may use third-party hosting, email delivery, communication or infrastructure services. Information processed by those providers may be subject to their privacy practices.
External websites linked from OTPPilot are not controlled by this Privacy Policy. You should review the privacy policy of any external website you visit.
Updates to this policy
This Privacy Policy may be updated when the website, OTPPilot services or applicable requirements change.
The latest version and its updated date will be displayed on this page.
Contact us
If you have questions about this Privacy Policy or information previously submitted through the website, contact the OTPPilot team.
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